Cory Haynes

VP Financial Services Strategy Talkdesk

Interactive Discussion Groups - 17th November

Tuesday, November 17th, 2020

4:00 PM IDG C: Reframe, Redesign and Revitalise the Banking Experience: Adapting to the new normal!

Financial institutions have been around for over 100 years, surviving depressions, recessions and recessions, and world wars. At some point banks feel they can survive any world emergency. However, the pandemic is not only having crippling impacts on our economy, it is forcing us to rethink “what is normal?” Join this interactive discussion group to find answers to below:

·        Defining the New Norm for Banking Contact Centers 

·        What does the Banking Experience like post Covid-19

·        Helping customers adapt to the new normal

Check out the incredible speaker line-up to see who will be joining Cory.

Download The Latest Agenda