Claudia Belardo

Vice President Business Transformation IFS

Day 2 Interactive Discussion Groups - 4th November

Saturday, April 11th, 2020

3:00 PM Best practices in understanding customer sentiment: Going beyond surveys!

·        Understanding the customer sentiment more than customer feedback

·        How do you measure customer sentiment?

·        Are surveys dead?!

Check out the incredible speaker line-up to see who will be joining Claudia .

Download The Latest Agenda