Chris Thewlis

Chief Operating Officer nPower

Main Conference Day Two - All timings in CET

Wednesday, October 28th, 2020

10:00 AM Case Study: Putting things right: Building authentic leadership and a proactive culture for customer and business turnaround

Chris will share npower’s powerful turnaround transformation focusing on:

·        Building a culture and a service for pro-active customer support

·        Building a vision narrative and providing the whole honest truth

·        Making difficult decisions yet not losing trust

·        The power of doing small things right

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda