This year, 2020, CCW Europe will continue to bring together Europe’s most progressive CX and customer contact leaders - leaders who are relentlessly driving customer centricity, innovating and disrupting through new technologies, as well as transforming their culture for improved performance.
Explore What's New for 2020!
Brand new tracks dedicated to CX strategies and case studies
Dedicated CCWomen Summit
Future Leaders Summit
Three Pavilions in the expo hall providing content and shedding light on technology innovation
CCW Road trip providing close-up opportunities to visit the region’s leading contact centres
A vibrant new location: Barcelona is calling!
Last but NOT LEAST - Meet our inspirational superstar celebrity headliner
Download to reveal!
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