FORRESTER KEYNOTE

Maxie Schmidt is a VP Principal Analyst serving customer experience (CX) professionals. She leads Forrester’s research on CX measurement programs. In that role, Maxie creates thought leadership and advises clients on how to build an effective CX measurement programme, but also on how companies can (and should) innovate CX measurement practises beyond surveys.

As this year's keynote speaker for Alida Activate she will explain to you how you can optimise and drive greater value from your Customer Experience programme.

Alida Activate

Virtual Event
Tuesday 30th November 2021 From 10AM to 1:00PM SGT

At Alida Activate 2021, we celebrate the experience leaders: those who are unafraid to push innovation, those who dream of what's next, and do what it takes to get there. We celebrate the champions of change, of extraordinary experience—those who are making a difference.

CELEBRATING EXPERIENCE LEADERS | 2021

Name: Alida Activate 2021
Start: 2021-11-30
End: 2021-11-30

30 November, 2021 | Singapore

CHAMPIONS OF CHANGE AND INNOVATION

Join us on 30th November to uncover successful strategies for bringing together the voice of your customers and employees to innovate customer, employee, product, and brand experience.

Discover: how connected experiences can set you apart with Total Experience Management (TXM)
Connect: with a community of peers, partners, and industry changemakers to grow your network
Celebrate: those who are unafraid to push innovation, those who dream of what's next and do what it takes to get there

CONTRIBUTIONS FROM WORLD-FAMOUS BRANDS

Hear from our valued customers—global brands such as Twitter, PokerStars|Flutter and YOOX Net-a-Porter—who are unafraid to push innovation and dream of what’s next. They will share key strategies that have helped them drive extraordinary customer, employee, product, and brand experiences by fusing the voice of their customers and employees.