CX TALK: How Levi’s Creates Memorable Consumer Experiences

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Seth Ellison is President at retailer Levi’s. In an insightful interview at the Customer Experience Exchange Europe he discussed:

  • Taking consumer power and consumer value to attach it to the brand heritage
  • The meaning of customer experience for them is merging those two together
  • Keeping up to date with the most current strategies and capabilities available
  • How to evolve in a digital age
  • Creating memorable consumer experiences
  • How the rapidly changing industry can distance and differentiate you from the competition


Watch the full interview below.


Seth Ellison is President at retailer Levi’s. In an insightful interview at the Customer Experience Exchange Europe he discussed:

  • Taking consumer power and consumer value to attach it to the brand heritage
  • The meaning of customer experience for them is merging those two together
  • Keeping up to date with the most current strategies and capabilities available
  • How to evolve in a digital age
  • Creating memorable consumer experiences
  • How the rapidly changing industry can distance and differentiate you from the competition


Watch the full interview below.


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