Maximizing customer retention & growth [Free eBook]


CX Network
07/17/2018

Get all the answers in this comprehensive eBook. You'll learn how to:

  • Measure customer retention and discover the critical factors and customer interactions that impact retention the most 
  • Identify which customers to target with the right upsell and cross-sell offers and when, and through which channels
  • Use 10 concrete steps to take a journey analytics approach to strengthen customer relationships and increase lifetime value
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