The six power moves for rockstar customer experiences
Six crucial steps for loyalty winning customer experiences
Join 'Customer Experience Rockstar’ James Dodkins and Coveo's Ben Wild as they explore the six core elements needed to deliver rockstar customer experiences.
This fireside chat will dive into the realities of making customer experiences intelligent and relevant at every turn. Detailing the necessary moves to consider, the session will showcase how leading brands have won the heart and minds of individuals by adapting to their customers' intent.
This entertaining fireside chat promises to transform your perspective around crafting customer experiences.
Attend this webinar to discover:
- The six key elements to all loyalty winning customer experiences
- How to use these elements to improve your brand's experiences
- Which questions to ask to create targeted improvement ideas around these elements
- How data and AI can help accelerate your improvements
- Examples of companies who have achieved success with these principles
- How to measure your experiences against these elements
Founder and keynote speaker