Maximizing the effectiveness of your customer success teams

Part one of the Your Time To Shine webinar series

Discover the benefits of augmenting Customer Success teams with Conversational AI to retain customers and drive productivity.


This webinar will take place on:
March 11, 2021
12:00 PM - 01:00 PM CST

Starts at 10am Pacific Time

Customer Success managers play a vital part of brands building strong relationships with customers, solving problems, and growing engagements over time.

Unfortunately, Customer Success teams often struggle with limited capacity to serve customers. These capacity challenges result in fragmented customer experiences, poor renewal rates and revenue expansion, an inability to scale, and unexpected churn.

Fortunately, AI solutions like an Intelligent Virtual Assistant can reduce capacity burdens by automating repetitive tasks so Customer Success teams can spend less time chasing customer meetings and more time assisting customers.

Join Conversica and a panel of CX experts as they walk through the benefits of augmenting Customer Success teams with Conversational AI to retain/grow customers and drive productivity.

Attend this webinar to: 

  • Interact with a panel of CX experts on the dos and dont's of Conversational AI
  • Discover Intelligent Virtual Assistants can reduce capacity burdens in Customer Success teams

Presenters:

Brian Kaminski
Chief Customer Officer
Conversica
Sonny Dasgupta
Head of Product Marketing
Conversica
Sponsored By: