Attention CX Practitioners: It’s Time to Transform Your Role
Learn how CX practitioners and teams can elevate their roles, transforming into CX evangelists who help the organization turn data into action.
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According to recent research, 74% of large organizations say their VOC programs are successful – yet only 24% say they’re making business changes based on the insights.
CX teams can make an organization-wide impact by evolving their roles to put insights to work, rather than redesigning surveys and conducting endless analyses, they should be putting insights to work. In this webinar, learn tips for how CX teams can reshape their roles.
Watch this webinar to explore:
• VOC maturity and trends research
• Tips for moving CX practitioners from data administrators to champions of change
• Real-life success stories
We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.
