CX analytics lookbook: Remarkable CX projects, exceptional results
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This lookbook spotlights the coolest, most out of the ordinary and spectacular projects and results achieved by the Convergys Analytics team in a single year.
Download the report for case studies on:
- Feedback fantastic
- Social savvy
- Burn churn
- Channel challenge
- Predictive power
- Super sleuths
![[BY INVITATION ONLY] The State of contact center efficiency in the age of AI](https://eco-cdn.iqpc.com/eco/images/logos/wMQuMdHjZYMR8XwzDeJJjK0n4X4mkLPRkJ08VEvR.webp)
