How to build loyalty without a human touch
In this webinar, senior CX leaders discuss why, in the modern digital era, we need to be thinking experience-first.
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In this webinar, senior CX leaders from CIBC, ezCater, and Arizona Public Services discuss:
• Their approach to tackling the growing disconnect between consumer and brand
• Why, in the modern digital era, we need to be thinking experience-first
• How to utilize digital interaction data from multiple channels to deliver better customer experiences
We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.
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