Digital transformation trends for delivering exceptional cx
How AI-driven automation helps boost customer loyalty and retention
The key factors driving companies to automated order management, and how these digital transformation tools can produce competitive advantages.
Frictionless digital experiences in today’s economy are essential for customer engagement, maximizing revenue and reducing complaints.
With this in mind, many CX professionals are left asking: what digital transformation strategies should we pursue to set our brand up for long-term success?
Join Esker's webinar to discover how companies are upgrading their digital customer experiences with intelligent automation, frictionless self-service channels and a true customer-first culture.
Tune into this webinar live to gain tactics that can help your business:
- Reduce order processing errors and operation expenses.
- Equip team members to become more productive and proactive.
- Increase employee morale and talent retention.
- Enhance global visibility, reporting and analytics.
- Mobilize a remote workforce.
Speakers
Becky Sue
Associate engagement manager
Esker
As an associate engagement manager, Becky is responsible for supporting Esker’s customer project implementations in both the O2C and P2P suites. A top priority of hers is always the customer experience with efficiency in mind to gain the best result. Previously Becky worked on our customer experience team as a customer experience account manager. Becky resides in Dodgeville, WI where she enjoys UTV riding, crafting, spending time outdoors with her dog, and seeing family and friends as much as possible.
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