The yin and yang of your customer data
This webinar will look at how the increasing regulations around customers' data and the need for better customer knowledge are two majors challenges that can benefit each other to enable an advanced customer experience.
There are a number of regulations – PSD2, Open Banking, AML 4th Directive, MiFID II, GDPR – that are with us or due to take effect soon that put significant constraints on IT and business budgets. They can also be delays to a business i.e. in certain situations you can be prevented from trading unless you can demonstrate compliance. So how can these be leveraged in order to help companies?
Martin James, Regional Vice President, Northern Europe at DataStax, and Behrad Babaee, Solutions Architect at Avanade, will discuss these challenges and more.