Top 5 Takeaways From CX Excellence World: Data, Insight and Personalisation

Contributor: Ramya Nair
Posted: 04/22/2016
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Innovative data collection to increase personalisation and customer communications were some of the much-discussed topics at the event. CX Excellence World took place in in Paris last week and featured over 40 cross-industry speakers from over 20 different countries. They provided insight into industry challenges and the solutions to help go from

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Ramya Nair
Contributor: Ramya Nair