Contributors


CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.



Top Influencers


Michael Starkey

Michael Starkey

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Adrian Swinscoe

Adrian Swinscoe

Adrian Swinscoe is a customer experience consultant and advisor, and has been growing and helping develop customer-focused large and small businesses... Learn More

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Steve Tan

Steve Tan

Experienced Customer Director with a demonstrated history of working in the information technology and services industry. Strong business development... Learn More

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Kirsty Traill

Kirsty Traill

Kirsty Traill is the VP of Customer at Hootsuite, the world’s most widely used social media relationship platform.She is responsible for Hootsuite’s G... Learn More

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Chris Travell

Chris Travell

Chris is passionate about improving the customer experience of European and North American automotive manufacturers. What does this mean? Manufactur... Learn More

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Rob Walker

Rob Walker

Rob Walker is Vice President Decision Management and Analytics at Pegasystems. Prior to the acquisition of Chordiant by Pegasystems in April 2010, he... Learn More

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Zendesk Zendesk

Zendesk Zendesk

Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their custom... Learn More

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Abdaraouf  Zouai

Abdaraouf Zouai

Abdaraouf Zouai is a marketer with great fervor for marketing, imparting marketing insight and advocating all things marketing related at Marketing Ma... Learn More

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Zarina de Ruiter

Zarina de Ruiter

Zarina is the former editor at CX Network. If you're a customer experience, service, insight, digital or marketing leader and you would like to contri... Learn More

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Richard de Silva

Richard de Silva

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Richard de Silva

Richard de Silva

Richard de Silva is the managing editor of IQPC Digital.

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