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Hoff Andersson

Thomas Hoff Andersson

Thomas Hoff Andersson is the Director of Passenger & Terminal Services at Copenhagen Airports.

He has been working in the Aviation industry since 1996, first for an airline and since 2008 for Copenhagen Airports (CPH). In 2010, He founded the airport optimisation team at CPH and introduced new ways of utilising capacity more efficiently than ever before.

In 2016, the classic passenger service department was merged with airport optimization, and a new passenger and terminal services organisation was established.

As Director of Passenger & Terminal Services, Thomas is responsible for the passenger journey and experience at Copenhagen Airports – including departments like Customer  Passenger Services, Parking & Taxi operations, Operational & Business Analysis and Optimisation & Passenger Solutions.