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Sarah Lattouf

As the CX Network’s Marketing Manager, Sarah is responsible for planning and executing all multi-channel marketing campaigns. She drives brand awareness and thought leadership through targeted marketing activities, to grow CX Network and support its partners. You can contact her on

The series of CX Network podcasts has already been recognised as one of the leading customer experience podcasts globally CX Network has launched a dedicated podcast theatre, which sees the publication of a new thought leading and personal podcast with an industry leader each week. The series offers listeners access to executives’ insights on-the...Full Article »
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Social media has swiftly become one of the prime customer touch-points, continuously sculpting and shaping customer experiences. The development of social media over the past years has revolutionised customer experience, leading to the re-birth of more informed customers. Consumers are faced by an abundance of purchasing decisions and chaotic...Full Article »