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Danny
Andrea

Danny Andrea

Danny Andrea is the Retail Director for Artisan du Chocolat.

Danny’s role is to maintain the luxury and quality standards within the retail sphere, dealingDanny is the Retail Director for Artisan du Chocolat, an innovative and exciting luxury chocolate manufacturer and retailer, at the forefront of new developments and ideas within the chocolate industry.

Danny’s role is to maintain the luxury and quality standards within the retail sphere, dealing with all customer facing outlets and managing strategy for retailing, employment and customer engagement within our retail environments.

Her background is in tax law, from which she then moved into the hospitality sector, and finally into retail 3 years ago, where she sees her future remaining.

Danny’s greatest achievement within customer experience would be having gained an invaluable amount of experience within other sectors, experience that I have been able to bring into my retail career and utilise to enhance the customer experience teachings within my team and wider.

In a changing age of customer loyalty, the Retail Director of Artisan du Chocolat says that it is brand loyalty as a whole that organisations should be focusing their attention on. Customer loyalty is changing. As quick as the click of a mouse (does anyone even use a mouse anymore?) the customer is able to change their decision about who they...Full Article »
Retail Director Danny Andrea talks about the Artisan du Chocolat approach to employee retention and morale building at the busiest time of the retail calendar. Christmas is a notoriously difficult and challenging time in the retail calendar....Full Article »