Playvox Team

Playvox is an all-in-one agent optimization suite with quality, learning, performance, voice of the customer, coaching and motivation. We help businesses move away from spreadsheets and manual quality assurance processes for chat, calls, support tickets, and text-based interactions to easily evaluate and identify customer service problems in real-time. We provide the tools to empower the entire CS team with the capabilities and real-time intelligence needed to improve CX and revenue generation.


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