Edwin van Outersterp

Edwin van Outersterp is the Senior Director, Global Customer Service at Sanofi Genzyme.

Upcoming Events

Customer Experience Week 2019

17 - 18 September, 2019
Le Royal Meridien Beach Resort & Spa, Dubai, United Arab Emirates

CX Week Canada

23 - 25 September, 2019
Chelsea Toronto, ON

CX Asia Week 2019

23 - 26 September, 2019
Sands Expo & Convention Centre, Singapore, Singapore

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Latest Webinars

Four steps to building a CX investment case

2019-10-15
01:00 PM - 02:00 PM AEST

Learn to showcase the true business value of your CX initiatives, and secure budget for 2020

Four steps to building a CX investment case

Boost your brand’s dominance in the expectation economy

2019-09-25
10:00 AM - 11:00 AM GMT

Updates on new customer expectations and how to separate your brand from the competition in 2019's c...

Tales from the trenches: Three CX strategies to beat your competition

2019-09-24
01:00 PM - 01:45 PM GMT

Discover how a leading insurance company leapfrogged its competitors and differentiated on the basis...

Tales from the trenches: Three CX strategies to beat your competition

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Latest Online Events

CXN LIVE: Customer Insights Data & Analytics
17 - 19 September, 2019

CCW Asia Online
27 - 28 August, 2019

CX Network Live EMEA
01 - 02 July, 2019

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