Edwin van Outersterp

Edwin van Outersterp is the Senior Director, Global Customer Service at Sanofi Genzyme.

Upcoming Events

Digital Transformation for Insurance 2019

23 - 24 July, 2019
PARKROYAL on Beach Road, Singapore, Singapore

Digital Product by Design

July 29 - 31, 2019
The LINE Hotel, Los Angeles, CA

CX For Government

July 29 - 31, 2019
Washington, D.C.

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Latest Webinars

The art of customer acquisition: How one brand won a 35% increase in sales volume

2019-07-24
11:30 AM - 12:30 PM SGT

Find out how one of the world’s largest telecommunications brands unlocked a 35% increase in sales v...

Survival guide: Proving ROI in customer experience

2019-07-18
11:00 AM - 12:00 PM GMT

How organizations can measure the revenue value of their customer experiences by leveraging the righ...

Survival guide: Proving ROI in customer experience

Why do CX Programs Fail?

2019-07-16
11:00 AM - 12:00 PM SGT

A fireside chat on why CX initiatives fail and what companies/executives can do about it.

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Latest Online Events

CCW Asia Online
26 - 28 August, 2019

CX Network Live EMEA
01 - 02 July, 2019

CXN LIVE: Americas
03 - 04 June, 2019

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