Clarabridge’s customer experience management platform helps hundreds of the world’s leading brands understand and improve the customer journey. Powered by the industry’s most sophisticated customer analytics engine, Clarabridge collects and transforms all forms of customer feedback into intelligence, allowing businesses to activate the voice of the customer across the enterprise. Industry leaders including PetSmart, United Airlines, L’Oréal USA, Virgin Active, Rackspace and ADP use Clarabridge insights to inform key business decisions. The result: happy, loyal customers.
InMoment works with clients in retail, food, and lodging to provide customer experience management and feedback surveys.
Intelecom is a leading provider of contact centre solutions. With over 17 years’ experience, Intelecom was one of the first to develop a cloud-based contact centre. Highly flexibly and scalable, Connect from Intelecom can be adapted to accommodate from one to several thousand concurrent agents using any device, in any location and integrates with multiple applications seamlessly.
Jive is the leading provider of modern communication and collaboration solutions for business. Our products apply powerful technology that helps employees, partners and customers work better together. Inside companies, Jive-n enterprise networks and social intranets dramatically improve employee productivity, alignment and innovation. Externally, Jive-x customer and partner communities drive higher sales, better service and greater satisfaction. Millions of users and many of the world’s most successful companies rely on Jive day in and day out to get work done, delight their customers and stay ahead of their competitors.
Kofax is a leading provider of software to simplify and transform the First Mile™ of customer engagement. Success in the First Mile can dramatically improve the customer experience, greatly reduce operating costs and increase competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in financial services, insurance, government, healthcare, supply chain, business process outsourcing and other markets. Kofax delivers these through its direct sales and service organisation, and a global network of more than 800 authorised partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific.
Users worldwide rely on LogMeIn solutions for remote control, file sharing, systems management, data backup, business collaboration and on-demand customer support of PCs, servers, Macintosh computers, smartphones and other connected devices. Our award-winning solutions are easy to try, buy and deploy from any web browser with an Internet connection. Over 125 million devices worldwide have connected to a LogMeIn service.
Founded in 2003, LogMeIn’s world headquarters are located in Boston, Massachusetts, with European headquarters in Dublin, Ireland, Asia Pacific headquarters in Sydney, Australia, and development centers in Budapest and Szeged, Hungary.
Our passion: Delighting customers and users of our technology
Our mission: Maximize mobility, connectivity and business productivity
Our vision: Worldwide connectivity for mobile work and life styles
Whether you require personal or business remote access, remote support or remote administration, we have a product designed specifically to meet your needs.
We brought together the proven methodologies of the world’s most respected brands in sales performance, leadership and management, and customer experience. Miller Heiman®, AchieveGlobal®, Huthwaite®, Impact Learning Systems®, and Channel Enablers® have merged and are now under one roof, providing organizations worldwide with an expanded, holistic approach for developing and managing, and sustaining, long-term customer relationships. The approach and expanded, best-in-class capabilities of MHI Global support a holistic view of customer-management excellence throughout the customer lifecycle and across the enterprise from one source.
Established in 1995, Worksmart provides many of the UK's most recognised financial brands with market leading software to support Training and Competence, Learning Management, Quality Assurance and Customer feedback. Our customers include three of the ‘big four’ clearing banks, global top 20 insurers, networks and IFAs.