atom bank
The Winning Strategies of Customer Experience Leaders
November 21 by CX NetworkWe’ve all heard the same organisations pop up time and time again when people discuss the brands that have the best customer experience; Amazon, first direct, John Lewis, USAA and Disney, to name but...
How Digital-Only Atom Bank Has Integrated the Contact Centre
August 03 by Zarina de RuiterHow the digital disruptor overcame the challenges of providing an in-app experience only to deliver an exceptional customer service with their contact centre.