Are You Mobile-Minded Enough to Keep Your Customers Happy?
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A guide to mobile engagement benchmarks and best practices for motivated retailers.
Earlier BoldChat and e-tailing group consumer research entitled "Effective Mobile Engagement" propelled our team to further explore actual channel experiences.
Our joint goal was to move beyond survey results to provide real insights into mobile engagement and to assess how "mobile-minded" today’s retailers really are across all available touch-points.
SEE ALSO: The New MCommerce Reality: Streamlining the Customer Experience with Mobile Chat
Download the whitepaper to find out:
- Where retailers stand today when it comes to mobile engagement
- How to calculate your own mobile-minded readiness
- How to measure your mobile success
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