Real-world enterprise customer feedback management

This free webinar with the experts at Pisano will help you discover how to effectively manage customer feedback at all customer touch-points — online AND offline.

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This FREE webinar was recorded on:
March 21, 2018
10:30 AM - 11:30 AM GMT

How to effectively manage customer feedback at all customer touch-points — online AND offline.

We live in the digital era but not a day goes by without news about a big brand doubling down on offline. Opening new stores or improving design…  

Brands are realising that offline is critical in owning the customer experience.

To offer seamless experiences in this new, omni-channel customer landscape, brands face many challenges and need effective ways to manage the whole customer journey across multiple channels...

Watch this webinar from the experts at Pisano to learn how to:

  • Capture omni-channel feedback for a 360° view of your customer journey(s)
  • Provide more efficient customer support with instant alerts and real-time engagement
  • Increase customer loyalty with more personalised and intelligent marketing

>> Watch the webinar on demand now!


This webinar is part of our CX Network LIVE: Customer Feedback & Satisfaction virtual event and you can find a full list of event sessions to watch on-demand here.
We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.